This privacy policy (“Policy”) describes how games developed by Blue Planet Games (“us”, “we”, “our”) collect, protect, and use the personally identifiable information (“Personal Information”) you (“User”, “you”, “your”) may provide while using any of our games on the Facebook Instant Games platform or any associated products or services (collectively, the “Platform” or “Services”).
1. Collection of Personal Information
We receive and store any information you knowingly provide to us, such as when you interact with forms or features within the Platform. You may choose not to provide certain information, but doing so may limit access to some Platform features. If you are unsure about what information is mandatory, feel free to contact us.
2. Use of Collected Information
We may use the information we collect from you for purposes such as:
- Improving our games and platform experience
- Responding to support queries and feedback
- Conducting analytics and research on user interaction and engagement
- Generating aggregate data for internal and third-party analytics tools (e.g., Facebook Analytics, Google Analytics)
3. Collection of Non-Personal Information
We may automatically collect non-personal information, which may include:
- IP address
- Device type and manufacturer
- Operating system and browser type
- Internet service provider
- General gameplay and interaction data
This data helps us understand traffic patterns, performance, and engagement trends.
4. Cookies and Tracking Technologies
Our games may use cookies or similar technologies to:
- Track user behavior and gameplay progress
- Monitor in-game events and retention metrics
- Support analytics and personalized experiences
5. Third-Party Platforms and Services
Our Services run on Facebook Instant Games, and we adhere to Facebook’s Data Policy. We also use tools like Google Analytics and may integrate other third-party services that have their own privacy practices. Please refer to their respective policies:
6. Children’s Privacy
Our games are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child has submitted personal data, we will delete the information promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be revised accordingly. Continued use of the Services after changes constitutes acceptance of the updated Policy.
8. Contact Us
If you have questions or suggestions regarding this Privacy Policy, please contact us at:
[email protected]
9. Data Deletion Requests
To request deletion of your personal data collected through our Platform:
- Email: Send an email to [email protected] with the subject “Data Deletion Request”. Include your Facebook Player ID and relevant details.
- Facebook Settings: You can also request data deletion through Facebook by navigating to:
Settings & Privacy > Settings > Apps and Websites,
then selecting the game and choosing the option to remove data.
We will process verified requests within 10 business days and notify you upon completion.